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Return & Refund Policy

Thanks for shopping at Retail Security Trader. If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable

Faulty Goods

If you have faulty goods within the warranty period please contact us.









Retail Security Trader is a trading name of Alltageurope Ltd Registered in England & Wales 04898310.

Unit 1a Tring Business Estate, Icknield Way Industrial Estate, Icknield Way, Tring, England, HP23 4JX   0845 603 3235